The Company

A global manufacturer of a range of equipment products supplied to the Foodservice channel with factories in several wordwide regions. As well as expertly designed and manufactured equipment they offer turnkey project services meaning they can offer the customer a complete solution, managed in full, from cradle to grave. They supply some of the best recognised global QSR and foodservice brands and have won multiple supplier awards for the service and value they provide.

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The Role

The key function of this role is to assist the new business team in identifying and onboarding new customers in a controlled and systematic way to provide future revenue streams. The medium-term progression is to step up to head up an account with 3-4 direct reports (timeframe 12-18 months). 

Tasks include (but are not limited to):

 

• Working alongside your line manager, harnessing the business database and research findings to shortlist target accounts, devise and implement the sales strategy to approach, validate and, if commercially viable, onboard them.

• Support with the onboarding of new customers (procurement/engineering liaison/ financing).

• General Account Administration working to departmental/business KPI’s.

• Site and customer visits to progress with on-boarding of new customers, new restaurants and remodels orders.

• Liaising with other internal departments to facilitate a smooth process from quote through to post shipment after sales care on both projects and resupply and talk to suppliers when needed.

• High level of liaison with internal stakeholders (i.e. purchasing, engineering etc.) to ensure that the order process runs smoothly and without delays. 

• Manage and present costs and pricing in line with the company’s expectations. 

• High level of consultative selling -asking the right questions, establishing early on what the decision-making process is, researching and understanding customer behaviour and building relationships across complex double-level sales structures (Corporate Head Office and Franchisee/s).

• Risk-assessing each process and ‘seeing around corners’ to anticipate and mitigate against any potential issues that could arise during the complete sales process. 

 

The Person

We are looking for someone who understands the flow and technical/equipment considerations of a commercial kitchen, who is passionate about the foodservice sector and will be keen to bring fresh thinking and new ideas to the table.  

Applicants should demonstrate the following: 

• Proven track record of sales achievements within both business development and account management.

• Excellent attention to detail and strong administration and customer service skills. 

• Experience of or exposure to project management.

• Technical sales would be an advantage, ideally from working in a product and project-led environment requiring interpretation of drawings. 

• Basic knowledge of electrical and refrigeration equipment. 

• Experience of selling direct to National/Global Account level customers. 

• Demonstrable consultative sales skills -able to ask the right questions, establish the key needs, understand the purchasing process and present a compelling sales solution which will address and solve the issues of the customer/s. 

• Confident communicator who is able to quickly and easily build rapport with customers and colleagues.

• Able to multi-task and prioritise workloads efficiently to meet deadlines and KPI’s.

• Educated to A’Level or equivalent, ideally within technical subjects. European languages an advantage. 

• Located within easy reach of major motorways and airport/s.

• Flexible to travel extensively and stay away from home as required.