The Company

An established commercial catering equipment business is expanding its management team to support day-to-day operations and develop the infrastructure needed for continued growth.

This is an opportunity for a commercially minded operations professional to lead an engineering department and play a central role in how the service business is managed.

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The Role

Reporting to the Managing Director, you will lead the engineering department and coordinate the people, schedules, stock, fleet and processes that support its work. This is a full-time, office-based role in Surrey, working Monday to Friday, 08:30–17:00, with travel to client sites and engineer meeting points as required.

 

You will work closely with engineers and office colleagues to keep service and sales activities organised, support safe working practices and maintain a high standard of operational delivery.

 

Key responsibilities include:

• Leading the engineering department and supporting its day-to-day performance.

• Managing engineer recruitment, disciplinaries and performance reviews.

• Nurturing and guiding the less experienced members of the engineering team.

• Managing engineer training and delivering toolbox talks.

• Overseeing service and sales scheduling and providing support where needed.

• Managing the company fleet, office stock and van stock, including spares and materials.

• Maintaining risk assessments and method statements (RAMS) and health and safety portals.

• Managing the calibration schedule and implementation of testing equipment.

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The Person​

The successful candidate will have strong technical knowledge of the commercial catering equipment industry and experience in operations or technical management.

You will be commercially aware, organised and confident leading engineers while working effectively with colleagues across the business.

 

Applicants should demonstrate:

• Strong technical knowledge of commercial catering equipment.

• Experience in operations or technical management.

• Clear communication and strong interpersonal skills.

• Exceptional organisational skills and the ability to manage competing priorities.

• Sound commercial judgement.

• Confidence using IT systems and Microsoft applications.